Google's worldwide services crashed for about 40 minutes on the evening of December 14th. Harassment in login and access started at around 5.25 pm, Indian time, and re-stored at 6.10 pm. Meanwhile, Google's 19 services were down.
[Google News] Why did Google's services crash for 45 minutes || Cutresults
During the crash, many users complained that Gmail did not work, YouTube did not work, the drive did not open, Google did not meet and after that there was chaos in thousands of corporates dependent on Google.
Not to mention the users who trusted Google, the situation was very bad. This is the only question in thousands of posts on social media about how Google can go down. Although Google re-stored its services in 45 minutes, the downfall of Google's services also fueled a flurry of rumors.
What happened to Google?
A Google spokesman said the services were down for about 45 minutes due to an internal storage quota issue. Users could not access their accounts in these 45 minutes. All services have been re-stored. The company also assured that the issue would not be repeated in the future, for which a follow-up review is being conducted.
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Earlier, the Google Workspace Status Dashboard said at 5:25 pm on December 14 that it had identified the problem and would fix it soon. It said that by 5.42 we would have fixed the problem. It may take longer. At 6.42 pm, Google updated that all Gmail services had been restored. By then, Google's other services were also on track. We're all clear folks! Thanks for staying with us. - Google Workspace (GoogleWorkspace) December 14, 2020 How many people were affected by the disruption in Google's services?
The crash of Google's services affected 350 million global users of Gmail and YouTube. It rarely happens that all the services of a company and the user experience a problem at once. In fact, each company uses multiple servers to provide services to its users for each region. These servers also have a number of backups, which are activated immediately in case of any trouble.
Even after this, the way Google's services were affected on December 14 has not been seen so far. At Peak, Dowindetector.com recorded 1.12 lakh issues on YouTube and 40,000 issues on Gmail in different parts of the world.
What has Google done to address this issue?
Taking a lesson from the turmoil, Google has announced a new storage policy for Gmail, Google Drive (including Google Docs, sheets, slides, drawings, forms and gemboard files) and its own accounts associated with Google Photo. These new services will be effective from June 1, 2021. Google explains in its Help Center article how to change these services.
What will be in the new policy?
If you remain inactive in Gmail, Drive or Photo Services for 2 years, Google will delete your account. The new inactive policy will not apply to those who are within the stored data limit of Google One members. If your storage limit is more than two years, Google will delete the content associated with Gmail, Drive and Photo.
How will this affect you?
You will not be affected by this policy if you do not go beyond the storage limit or remain inactive for two years. This policy is to be implemented in June 2021. This means that any of your content will be deleted only after June 2023.
After June 1, 2021, if you remain outside the storage limit or remain inactive, Google will send you email reminders and notifications, after which your content will be deleted. Even if your content is deleted, you will be able to sign-in.
What do you need to do to keep your account active?
You need to understand your Google Account's storage quota policy. You can free up extra space by viewing your Google Account storage and deleting unnecessary content from storage on Gmail, Google Drive and Google Photos.
Inactive Account Manager will help you manage content. You will be notified if you do not use Google Account for 3 to 18 months.
